Contact Us

Write or call us if you have questions about MAXIMUS Federal Services, the Medicare Fee For Service Appeals program, or your specific appeal case.

QIC DME Project
Maximus Federal Services, Inc.
Medicare DME
3750 Monroe Avenue
Suite 777
Pittsford, NY 14534

Beneficiaries may also direct their questions to the Medicare Service Center at 1-800-MEDICARE or 1-800-633-4227.

Suppliers can reach us at 585-348-3200


Any document that contains the identity of a beneficiary or a provider is confidential. For this reason, MAXIMUS Federal Services cannot accept information sent via facsimile or e-mail transmission. Submit confidential information to MAXIMUS Federal Services in hard copy by US mail or commercial delivery service.

Please note: Electronic mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information, you may want to send it by postal mail instead. If you still wish to email us,


If you have any question or concerns about the QIC DME Project, please contact the Project Director, Jennifer Frantz (

For information about the availability of auxiliary aids and services, please visit:

Medicare Durable Medical Equipment (DME) Appeals